About the CCT

The Competition and Consumer Tribunal is Botswana's independent quasi-judicial authority dedicated to market integrity and consumer rights.

Mission & Mandate

Our Mission

To promote and protect fair competition and consumer welfare in Botswana by adjudicating on breaches of the Competition Act and Consumer Protection Act, thereby ensuring a level playing field for businesses and safeguarding consumer rights.

Our Mandate

Established under the Competition Act, 2018 and Consumer Protection Act, 2018, the CCT is vested with quasi-judicial authority to adjudicate on matters involving anti-competitive practices, consumer protection violations, and related disputes with binding legal effect.

Legal Authority & Jurisdiction

Competition Act Authority: Investigates and adjudicates on restrictive business practices, abuse of dominance, and merger control matters
Consumer Protection Authority: Handles consumer complaints and enforces consumer rights under the Consumer Protection Act
Quasi-Judicial Powers: Issues binding decisions, imposes penalties, orders remedies, and enforces compliance
Appeal Rights: Decisions subject to appeal to the High Court of Botswana on matters of law

Origins & Historical Background

The Competition & Consumer Tribunal represents Botswana's commitment to establishing a robust regulatory framework for fair market competition and consumer protection in the Southern African region.

2014

Legislative Framework Development

Parliament began drafting comprehensive competition and consumer protection legislation to modernize Botswana's regulatory framework. Extensive consultations were conducted with stakeholders, civil society, and international experts.

2018

Legislation Enacted

The Competition Act, 2018 and Consumer Protection Act, 2018 were passed by Parliament, establishing the comprehensive legal framework for regulating markets and protecting consumers in Botswana.

2019

Official Establishment

The Competition & Consumer Tribunal was officially established on 1st January 2019. The first Chairperson and tribunal members were appointed following a rigorous selection process. The Secretariat was established to provide administrative and operational support.

2020

First Cases Adjudicated

The Tribunal began adjudicating on competition and consumer protection matters, establishing important precedents. The E-Filing system was developed to facilitate public access to the tribunal process.

2023

E-Filing Portal Launch

The digital case management system was fully launched, enabling 24/7 online filing and case tracking for the public. This innovation improved transparency and accessibility of tribunal services.

2026

Continued Growth & Evolution

The Tribunal continues to strengthen Botswana's competition and consumer protection framework with landmark rulings, expanded capacity, and enhanced stakeholder engagement across all sectors of the economy.

Organizational Structure

The Tribunal is organized into key functional areas to deliver its mandate effectively:

Adjudication Chamber

The core judicial function. Headed by the Chairperson and composed of experienced tribunal members. Responsible for hearing cases, reviewing evidence, and rendering binding decisions on competition and consumer matters.

Secretariat (Administration)

Provides administrative, legal, and operational support. Includes registry, legal services, finance, HR, and communications functions. Ensures efficient tribunal operations.

Technology & Systems

Manages the E-Filing Portal and case management systems. Oversees IT infrastructure and data security. Ensures cybersecurity compliance and system reliability.

Communications & Outreach

Handles public communications, stakeholder engagement, and awareness campaigns. Manages media relations and publishes tribunal decisions and updates.

Legal Library

A comprehensive repository of Tribunal rulings, judgements, statutory instruments, and governing legal frameworks.

Recent Rulings & Judgements View All Archive

Consumer Protection

CCT/CP/014: Unfair Trade Practice in Telecommunications

Judgment delivered on 15th February 2026

Competition Law

CCT/MER/009: Decision on Retail Sector Acquisition

Judgment delivered on 10th February 2026

Abuse of Dominance

CCT/ABD/021: Market Power Exploitation in Energy Sector

Judgment delivered on 3rd February 2026

Consumer Redress

CCT/CR/087: Defective Vehicle Parts Liability

Judgment delivered on 28th January 2026

Restrictive Practices

CCT/RP/033: Vertical Restraints in Distribution Agreement

Judgment delivered on 22nd January 2026

Misleading Advertising

Upcoming Hearings

24 Feb 2026 | 09:00 AM

Price Fixing Hearing: Construction Industry

26 Feb 2026 | 10:30 AM

Merger Review: Energy Sector Expansion

Tenders & Procurement

Explore upcoming and active tender opportunities, bidding documents, and procurement notices.

Tender TCT/2026/001: Legal and Compliance Advisory Services

Category: Consulting Services

Open

Tribunal seeks qualified legal consultants to provide advisory services on competition law and consumer protection matters. Project duration: 6 months.

Closing Date

15 March 2026

17:00 CAT

Estimated Budget

P250,000 - P350,000

Tender Value

Negotiated

Documents

Download RFP Terms & Conditions

Corrigendum

Amendment #1 (12 Feb 2026): Extension of submission deadline by 3 days to 18 March 2026

View Full Corrigendum

Submit Bid

Tender TCT/2026/002: IT Infrastructure and Software Licensing

Category: Goods & Services

Open

Supply and installation of IT infrastructure components including servers, networking equipment, and enterprise software licenses for tribunal operations.

Closing Date

20 March 2026

17:00 CAT

Estimated Budget

P500,000 - P800,000

Tender Value

Competitive Bid

Documents

Download RFQ Technical Specifications

Submit Bid

Tender TCT/2026/003: Office Renovation and Refurbishment

Category: Works & Infrastructure

Closed

Renovation of tribunal offices including interior design, construction, and installation of modern facilities.

Closing Date

28 February 2026

PASSED

Estimated Budget

P2,000,000 - P3,000,000

Status

Bidding Closed

This tender is no longer accepting submissions. The closing date has passed and bidding is now closed.

Tender TCT/2026/004: Market Research and Competition Analysis Study

Category: Consulting Services

Cancelled

Conduct comprehensive market research and competition analysis across key economic sectors.

Original Closing Date

10 March 2026

Estimated Budget

P150,000 - P200,000

Cancellation Date

08 Feb 2026

This tender has been cancelled. The tribunal has decided to cancel this procurement as of 08 February 2026. We apologize for any inconvenience caused.

Tender Enquiries & Information

For clarifications and tender-related inquiries, contact:

Procurement Department

Email: procurement@cct.org.bw

Phone: +267 361 8000

Important Dates

All tender documents are available on this page

Times referenced are Central African Time (CAT)

Tribunal Members

The appointed adjudicators responsible for ensuring market integrity and protecting consumer rights in Botswana.

About the Tribunal Members

The Competition & Consumer Tribunal comprises highly qualified professionals with extensive experience in law, competition policy, consumer protection, and commercial practices. Members are appointed based on merit following a rigorous selection process.

Chairperson

Justice Mpho Ramotshela

Lead Adjudication Officer

Justice Ramotshela brings over 20 years of judicial experience, including 15 years in the High Court specializing in commercial law and constitutional matters. Holds a Master's degree in Competition Law from the University of Cape Town.

Expertise:

• Competition Law & Policy
• Judicial Adjudication
• Commercial Litigation

Appointed: January 2019 | Tenure: 7 years

Vice Chairperson

Dr. Botlhale Mozila

Economic Analysis & Competition Policy

Dr. Mozila is an accomplished economist with 12 years of experience in competition policy analysis and market regulation. PhD in Economics from Stellenbosch University with focus on African competition frameworks.

Expertise:

• Economic Analysis
• Merger Assessment
• Market Regulation

Appointed: April 2019 | Tenure: 7 years

Member

Ms. Kgosi Kabelo

Consumer Protection & Rights

Ms. Kabelo is a leading consumer rights advocate with 10 years in consumer protection policy and enforcement. Previously headed the Consumer Protection Division at the Ministry of Trade. LLM in Consumer Law from University of Botswana.

Expertise:

• Consumer Rights
• Unfair Trade Practices
• Product Safety

Appointed: July 2019 | Tenure: 7 years

Member

Mr. Thabo Mosweu

Market Conduct & Compliance

Mr. Mosweu brings 15 years of business and regulatory experience, including senior management roles in financial services. Holds an MBA from University of Pretoria and is a certified Competition Economist.

Expertise:

• Market Conduct Analysis
• Cartel Detection
• Regulatory Compliance

Appointed: September 2019 | Tenure: 7 years

Member

Adv. Collen Mthembu

Litigation & Dispute Resolution

Adv. Mthembu is an accomplished advocate with 12 years of litigation experience. Specializes in commercial disputes, regulatory matters, and administrative law. BA LLB from University of the Witwatersrand.

Expertise:

• Commercial Litigation
• Dispute Resolution
• Administrative Law

Appointed: November 2019 | Tenure: 7 years

Member

Dr. Sipho Ndaba

Industry & Sector Analysis

Dr. Ndaba is an industry expert with extensive experience in telecommunications, energy, and financial services sectors. PhD in Business Administration. Previously held executive positions in major corporations.

Expertise:

• Sector Analysis
• Merger Review
• Market Dynamics

Appointed: January 2020 | Tenure: 7 years

Selection & Qualifications Criteria

Required Qualifications

Minimum 10 years professional experience in law, economics, business, or related field
Advanced degree (LLM, PhD, or equivalent) in relevant discipline
Demonstrated expertise in competition or consumer protection matters
Integrity, independence, and impartiality

Selection Process

Public call for applications with rigorous assessment
Shortlisting and interview by selection committee
Background checks and reference verification
Cabinet approval and Presidential appointment

Secretariat

The technical and administrative engine of the Tribunal, ensuring efficient case management and institutional excellence.

The Secretariat

The Secretariat is the administrative and operational arm of the Competition & Consumer Tribunal. It provides comprehensive support to the tribunal members and ensures the efficient delivery of tribunal services to the public. The Secretariat is headed by the Executive Director who reports to the Chairperson.

Departments & Functions

Registry & Administration Department

The Registry Department is the primary interface between the Tribunal and the public. It manages all case filings, maintains tribunal records, schedules hearings, and coordinates administrative operations.

Key Responsibilities:

Case filing and intake management
Hearing scheduling and logistics
Document management and archiving
Administrative records and compliance

Staff Structure:

1x Head of Registry (Senior Manager)
1x Case Manager
2x Registry Officers
1x Administrative Assistant

Legal Services Department

The Legal Services Department provides research, legal analysis, and advisory support to tribunal members. It prepares legal memoranda, assists with case law research, and ensures adherence to procedural rules and legislation.

Key Responsibilities:

Legal research and analysis
Case law compilation and precedent analysis
Decision drafting support
Procedural guidance and compliance

Staff Structure:

1x Head of Legal Services (Senior Attorney)
2x Research Attorneys
1x Legal Analyst

Finance & Operations Department

This department manages the Tribunal's financial resources, budgets, procurement, human resources, and general operations. It ensures effective and efficient use of tribunal resources to maximize service delivery.

Key Responsibilities:

Budget planning and financial management
Procurement and vendor management
Human resources and payroll
Facility management and maintenance

Staff Structure:

1x Finance Manager
1x HR & Admin Manager
1x Accountant
1x HR Officer

Technology & Systems Department

The Technology Department manages the E-Filing Portal, case management systems, IT infrastructure, and data security. It ensures reliable, secure, and accessible digital services for tribunal stakeholders.

Key Responsibilities:

E-Filing Portal maintenance and support
Case management system administration
Data security and cybersecurity compliance
IT infrastructure management

Staff Structure:

1x IT Manager
1x Systems Administrator
1x Database Administrator
1x IT Support Officer

Communications & Outreach Department

The Communications Department manages stakeholder engagement, public awareness campaigns, media relations, and information dissemination. It promotes understanding of tribunal functions and competition/consumer rights.

Key Responsibilities:

Media relations and press releases
Public awareness campaigns
Stakeholder engagement and workshops
Website and publication management

Staff Structure:

1x Communications Manager
1x Public Relations Officer
1x Communications Officer

Our History

Established to uphold market integrity, explore the journey and evolution of the Competition and Consumer Tribunal in Botswana.

2018

Legislation Passed

The Competition Act, 2018 and Consumer Protection Act, 2018 were enacted by Parliament, establishing the legal framework for the Tribunal.

2019

Official Establishment

The Competition & Consumer Tribunal was officially established with the appointment of the first Chairperson and members.

2020

First Cases Adjudicated

The Tribunal began adjudicating on competition and consumer protection matters, establishing precedent in Botswana's regulatory landscape.

2023

E-Filing Portal Launched

The digital case management system was launched, enabling 24/7 online filing and case tracking for the public.

2026

Continued Growth

The Tribunal continues to strengthen Botswana's competition and consumer protection framework with landmark rulings and expanded outreach.

Recent Rulings

Access the latest Tribunal decisions, legal judgements, and official case rulings.

CCT/CP/102: Consumer vs Global Tech

2026

Ruling on unfair consumer practices in the technology sector. The tribunal found the respondent in breach of the Consumer Protection Act.

View Full Ruling (PDF) →

CCT/MER/04: Sector Acquisition Review

2025

Decision on merger review in the telecommunications sector. Conditions imposed on transaction approval.

View Full Ruling (PDF) →

CCT/CP/089: Retail Chain Pricing Dispute

2025

Judgment on predatory pricing allegations against a major retail chain operating in Botswana.

View Full Ruling (PDF) →

CCT/COMP/021: Cartel Investigation - Construction Materials

2024

Ruling on cartel conduct involving price-fixing among construction material suppliers. Administrative penalties imposed totaling P2.5 million.

View Full Ruling (PDF) →

CCT/CP/076: Financial Services Misleading Advertising

2024

Decision on misleading advertising practices by a financial institution. Tribunal ordered corrective advertising and compensation to affected consumers.

View Full Ruling (PDF) →

CCT/COMP/018: Abuse of Dominance - Energy Sector

2024

Judgment on abuse of dominant position by an energy distribution company. Prohibited conduct included exclusionary practices against competitors.

View Full Ruling (PDF) →

Hearing Calendar

Tribunal Hearing Dates, Times, and Locations

Scheduled Hearing

Case Management

Settlement Conference

Postponed/Cancelled

Upcoming Hearings - March 2026

CCT/CP/115 - Financial Services Complaint

Consumer vs Global Finance Corp

Scheduled

Date

05 March 2026

Time

10:00 AM CAT

Location

Tribunal Chambers

Duration

2 Days

Full hearing on complaint of unfair banking practices. Both parties to present evidence and arguments. Judgment expected 15 April 2026.

CCT/AB/021 - Telecom Market Dominance

Tribunal vs Major Telecom Provider

Case Management

Date

08 March 2026

Time

02:00 PM CAT

Location

Meeting Room A

Duration

1 Hour

Pre-hearing case management conference to discuss trial procedures, exchange of documents, and schedule for main hearing (May 2026).

CCT/CP/078 - E-Commerce Fraud Settlement

Consumer vs Online Retailer Ltd

Settlement Conference

Date

12 March 2026

Time

09:30 AM CAT

Location

Mediation Room

Duration

2 Hours

Settlement conference to explore possible resolution. Tribunal mediator to facilitate discussions between parties aimed at reaching mutual agreement.

CCT/COMP/012 - Merger Review Hearing

Proposed Retail Sector Merger

Scheduled

Date

18-19 March 2026

Time

09:00 AM CAT

Location

Main Tribunal Chamber

Duration

2 Days

Substantive hearing on proposed merger. Both applicants and interested parties to present evidence. Economic analysis and competition impacts will be analyzed.

CCT/CP/095 - Automotive Warranty Dispute

Consumer vs Vehicle Dealership

Postponed

Originally scheduled for 15 March 2026 - Hearing has been postponed to 22 April 2026 upon request of respondent. New hearing details will be published shortly.

Hearing Information & Registration

For more information about tribunal hearings or to register as an observer:

Tribunal Registry

Email: registry@cct.org.bw

Phone: +267 361 8000

Important Notes

• All times referenced are Central African Time (CAT)

• Public hearings are open to observers

• Registration required for observers

Case Archives

Browse historical case files, past tribunal documentation, and archived legal proceedings.

CCT/CP/115 - Financial Services Complaint

Filed: 2024 | Status: Concluded

Complaint regarding unfair banking practices and hidden charges.

CCT/AB/021 - Telecom Market Dominance

Filed: 2023 | Status: Concluded

Investigation into abuse of dominance in the telecommunications market.

CCT/CP/078 - E-Commerce Fraud

Filed: 2023 | Status: Concluded

Consumer complaint regarding non-delivery of online purchases.

CCT/COMP/012 - Merger Review

Filed: 2022 | Status: Concluded

Review of proposed merger between two major retail chains.

CCT/CP/095 - Automotive Warranty Dispute

Filed: 2022 | Status: Concluded

Consumer claim regarding denial of warranty coverage by vehicle dealership.

CCT/AB/008 - Price Fixing Investigation

Filed: 2021 | Status: Concluded

Investigation into alleged price fixing among fuel retailers.

CCT/CP/063 - Insurance Claim Rejection

Filed: 2021 | Status: Concluded

Dispute over insurance company's rejection of medical insurance claim.

CCT/MER/003 - Pharmaceutical Sector Acquisition

Filed: 2020 | Status: Concluded

Review of acquisition in pharmaceutical distribution sector.

CCT/CP/047 - Real Estate Misrepresentation

Filed: 2020 | Status: Concluded

Complaint regarding false advertising of property features by real estate developer.

Consent Orders

Official settlement agreements and consent orders ratified by the Competition and Consumer Tribunal.

CO/2025/001 - Retail Chain Pricing Settlement

Settlement agreement between the CCT and a major retail chain regarding pricing practices. The respondent agreed to implement compliance measures.

View Consent Order (PDF) →

CO/2024/015 - Telecom Service Agreement

Consent order addressing service quality and billing transparency requirements for telecommunications providers.

View Consent Order (PDF) →

CO/2024/008 - Financial Services Compliance

Settlement requiring enhanced disclosure and consumer protection measures from financial service providers.

View Consent Order (PDF) →

Competition Act, 2018

The primary legislation governing market conduct, merger reviews, and fair competition within the Republic of Botswana.

Overview

The Competition Act, 2018 establishes the legal framework for regulating anti-competitive practices, mergers, and acquisitions to ensure fair competition in the Botswana marketplace.

Key Provisions

• Prohibition of restrictive business practices and cartels
• Prevention of abuse of dominant market position
• Merger and acquisition control mechanisms
• Establishment of the Competition & Consumer Tribunal
• Investigative and enforcement powers

View Full Act (PDF)

Consumer Protection Act, 2018

The primary legal instrument for protecting the interests of consumers, ensuring fair trade practices and the right to safety and information.

Overview

The Consumer Protection Act, 2018 provides comprehensive protection to consumers in Botswana, prohibiting unfair trade practices and ensuring access to goods and services of acceptable quality.

Protected Rights

• Right to safety and quality of goods and services
• Right to accurate information and disclosure
• Right to fair pricing and terms
• Right to remedy and compensation
• Right to be heard and to have disputes resolved

View Full Act (PDF)

Consumer Protection Act, 2018

The primary legal instrument for protecting the interests of consumers, ensuring fair trade practices and the right to safety and information.

Overview

The Tribunal Rules establish the procedural framework for filing complaints, conducting hearings, and adjudicating cases before the Competition & Consumer Tribunal.

Key Sections

• Filing requirements and procedures
• Case management and scheduling
• Hearing procedures and evidence rules
• Decision-making processes
• Appeal and review mechanisms
• Interim relief and urgent applications

View Full Rules (PDF)

E-Filing Portal

Digital Case Management System - Available 24/7

File a New Case

Submit your complaint or case filing securely through our online portal

Case Type *

Full Name / Organization *

Email Address *

Phone Number *

Respondent Name / Entity *

Case Description *

Supporting Documents

Drag and drop files here or click to select

PDF, DOC, DOCX, XLS (Max 10MB per file)

I confirm that all information provided is accurate and complete. I agree to the Terms of Service and Privacy Policy of the CCT E-Filing Portal.

Important: Your case will be assigned a reference number upon submission. You'll receive a confirmation email with tracking details within 24 hours.

Track Your Case

Case Number / Reference

Need help?

Enter your case reference number to check status, view documents, and get hearing dates.

Contact Support →

Upcoming Hearings

Consumer Protection Feb 24

CCT/CP/102: Consumer vs Global Tech

10:00 AM - Hearing Room A

View Details →

Competition Mar 3

CCT/COMP/089: Market Dominance Case

2:00 PM - Virtual Hearing

View Details →

Merger Review Mar 15

CCT/MER/045: Sector Acquisition

9:30 AM - Hearing Room C

View Details →

View All Hearings Schedule

Portal Statistics

Cases Filed (2026) 186

Avg. Resolution Time 45 days

Portal Uptime 99.8%

Secure & Encrypted

All documents and data are encrypted with military-grade security protocols.

Mobile Friendly

Access the portal from any device, 24/7. Track your case on the go.

Live Support

Chat with our support team during business hours for assistance.

Mission & Vision

Our commitment to fostering fair competition, market integrity, and the robust protection of consumer rights in Botswana.

Mission

Vision

A vibrant, competitive marketplace in Botswana where businesses compete fairly, consumers are protected, and economic growth benefits all stakeholders through efficient, independent, and transparent adjudication.

Core Values

Impartiality

We make decisions based solely on facts, evidence, and the law, free from bias or external influence.

Transparency

Our processes and decisions are open and accessible to the public, building trust and accountability.

Efficiency

We deliver timely resolutions to disputes through streamlined processes and professional conduct.

Integrity

We uphold the highest standards of ethical conduct and professional excellence in all our operations.

Budget & Strategy

Exploring the strategic framework and financial roadmap that guide the Tribunal's operations and service delivery.

Strategic Plan 2024-2026

Strategic Objective 1

Enhance Institutional Capacity

Strengthen tribunal capabilities in case management, research, and stakeholder engagement to deliver efficient adjudication.

Strategic Objective 2

Promote Public Awareness

Increase consumer and business understanding of competition and consumer protection rights through targeted outreach programs.

Strategic Objective 3

Expand Digital Services

Further digitalize tribunal operations and improve accessibility of services through enhanced technology platforms.

Budget Information

The CCT's budget is allocated across key operational areas to ensure effective service delivery:

Personnel Costs: Salaries and benefits for tribunal members and staff
Operations: Facility management, utilities, and administrative expenses
Technology: E-filing systems, database management, and IT infrastructure
Training & Development: Professional development for staff and capacity building
Outreach: Public awareness campaigns and stakeholder engagement programs

Careers at the CCT

Join a team of dedicated professionals committed to justice, fair competition, and consumer protection in Botswana.

Why Work at the CCT?

The Competition & Consumer Tribunal offers rewarding career opportunities for professionals passionate about fair competition and consumer protection. Join a dynamic team making a real impact on Botswana's marketplace.

Current Vacancies

Legal Officer

Competition & Consumer Tribunal

Open

We seek experienced legal professionals to support tribunal adjudication and legal analysis.

Application Deadline

15 March 2026

Employment Type

Permanent

Salary Range

P80,000 - P120,000 p.a.

Closing Time

17:00 CAT

Eligibility Requirements

• Bachelor of Laws (LLB) degree from recognized institution
• Minimum 5 years' experience in competition law or commercial litigation
• Admitted to practice as an attorney in Botswana or SADC country
• Strong written and verbal communication skills

How to Apply

Submit your CV, cover letter, and copies of qualifications to careers@cct.org.bw. Please reference the position title in your subject line.

Apply Now

Case Management Officer

Administration & Operations

Open

Support the efficient management of tribunal cases and administrative coordination.

Application Deadline

10 March 2026

Employment Type

Permanent

Salary Range

P45,000 - P65,000 p.a.

Closing Time

17:00 CAT

Eligibility Requirements

• Diploma or Bachelor's degree in Business Administration or similar field
• Minimum 3 years' experience in case management or administrative coordination
• Proficiency with Microsoft Office Suite and case management systems
• Excellent organizational and interpersonal skills

How to Apply

Submit your CV, cover letter, and copies of qualifications to careers@cct.org.bw. Please reference the position title in your subject line.

Apply Now

Communications Specialist

Public Relations & Outreach

Closed

Lead public awareness and stakeholder engagement initiatives.

Application Deadline

28 February 2026

Employment Type

Permanent

Salary Range

P55,000 - P75,000 p.a.

Status

Deadline Passed

Applications are no longer being accepted for this position. This posting has been closed as the application deadline has passed.

Research Analyst

Policy & Research Division

Cancelled

Conduct competition policy research and market analysis.

This position has been cancelled. The recruitment for this position has been cancelled as of February 15, 2026. We apologize for any inconvenience.

Interested in Joining Us?

Submit your application and CV to careers@cct.org.bw. We value diversity and equal opportunity in our hiring practices.

Submit Application Download Application Guide

Media & Publications Centre

Stay informed with the latest news, press releases, and official publications.

News & Press Releases

Latest official announcements and tribunal news

Press Release

CCT/PR/026: Competition Framework Expansion in Construction Sector

17 Feb 2026

The Competition & Consumer Tribunal announces new guidelines for competition monitoring in the construction industry. These guidelines follow extensive stakeholder consultation and aim to ensure fair market practices.

Read Full Release

News Announcement

Tribunal Members Attend International Competition Conference

12 Feb 2026

Members of the CCT participated in the 8th Annual Southern African Competition Conference in Johannesburg, where they presented key findings on merger trends in the region.

Read Full Story

Public Notice

New Consumer Protection Guidelines Effective 1 March 2026

08 Feb 2026

The Tribunal issues new consumer protection guidelines addressing e-commerce transactions, digital payment systems, and online dispute resolution mechanisms.

Read Guidelines

Tribunal Update

2025 Annual Performance Report Released

03 Feb 2026

The CCT releases its comprehensive 2025 Annual Report highlighting case statistics, decisions made, and strategic achievements in promoting fair competition and consumer protection.

Download Report

Training Announcement

Tribunal Launches Stakeholder Awareness Campaign

28 Jan 2026

A nationwide roadshow kicks off this month to educate businesses and consumers about their rights and obligations under competition and consumer protection laws.

View Schedule

Photo Gallery

Tribunal Chamber Session

Members conducting proceedings during CCT/CP/102 case hearing.

February 15, 2026

International Conference

Tribunal members presenting at the 8th Southern African Competition Conference in Johannesburg.

February 10-12, 2026

Stakeholder Training

Training session on consumer protection rights for business community representatives.

February 5, 2026

Tribunal Building

Main entrance to the Competition & Consumer Tribunal offices in Gaborone.

Building Photo

Press Conference

Media briefing on new consumer protection guidelines for e-commerce.

February 1, 2026

Team Meeting

Strategic planning session with tribunal members and secretariat staff.

January 28, 2026

Downloads & Publications

Official tribunal documents, reports, and resources

Annual Reports

2025 Annual Report

Comprehensive annual report covering case statistics, decisions, and strategic achievements for the year 2025.

PDF • 2.4 MB • February 2026

View PDF

2024 Annual Report

Previous year's comprehensive report with case analysis, merger decisions, and tribunal activities.

PDF • 2.1 MB • March 2025

View PDF

Guidelines & Procedures

Consumer Protection Guidelines 2026

New guidelines for consumer protection covering e-commerce, digital payments, and online dispute resolution.

PDF • 1.8 MB

View Guide →

Case Filing Procedures Manual

Comprehensive manual on how to file cases with the tribunal through the E-Filing Portal.

PDF • 3.2 MB

View Manual →

Merger Review Guidelines

Guidelines for evaluating mergers and acquisitions under the Competition Act 2018.

PDF • 2.5 MB

View Guidelines →

Tribunal Rules 2019

Official tribunal rules governing proceedings, hearings, and decision-making processes.

PDF • 1.2 MB

View Rules →

Forms & Templates

Consumer Complaint Form

Standard form for submitting consumer protection complaints to the tribunal.

PDF • 450 KB • Word 120 KB

PDF Word

Competition Case Filing Form

Template for filing competition law cases including restrictive practices and dominance issues.

PDF • 520 KB • Word 180 KB

PDF Word

Equality, Fairness and Justice.

Start a Formal Complaint

Evidence Requirements

Consumer Redress Stream

Market Conduct Stream

Reporting Categories

Defective Goods

Misleading Trade

Cartel Conduct

Abuse of Power

Merger Objection

Service Disputes

E-Commerce Fraud

B2B Grievance

Latest Updates

Competition Framework Expansion in Construction

International Competition Conference

New Consumer Protection Guidelines

2025 Annual Performance Report

Stakeholder Awareness Campaign

Competition Framework Expansion in Construction

International Competition Conference

New Consumer Protection Guidelines

2025 Annual Performance Report

Stakeholder Awareness Campaign

Media and Publications Center

Annual Merger Review Intelligence 2026

New Consumer Rights for Digital Commerce

Quarterly Competition Review - Q1 2026

About the CCT

Mission & Mandate

Our Mission

Our Mandate

Legal Authority & Jurisdiction

Origins & Historical Background

Legislative Framework Development

Legislation Enacted

Official Establishment

First Cases Adjudicated

E-Filing Portal Launch

Continued Growth & Evolution

Organizational Structure

Adjudication Chamber

Secretariat (Administration)

Technology & Systems

Communications & Outreach

Legal Library

Recent Rulings & Judgements View All Archive

CCT/CP/014: Unfair Trade Practice in Telecommunications

CCT/MER/009: Decision on Retail Sector Acquisition

CCT/ABD/021: Market Power Exploitation in Energy Sector

CCT/CR/087: Defective Vehicle Parts Liability

CCT/RP/033: Vertical Restraints in Distribution Agreement

Upcoming Hearings

Tenders & Procurement

Tender TCT/2026/001: Legal and Compliance Advisory Services

Tender TCT/2026/002: IT Infrastructure and Software Licensing

Tender TCT/2026/003: Office Renovation and Refurbishment

Tender TCT/2026/004: Market Research and Competition Analysis Study

Tender Enquiries & Information

Tribunal Members

About the Tribunal Members

Justice Mpho Ramotshela

Dr. Botlhale Mozila

Ms. Kgosi Kabelo

Mr. Thabo Mosweu

Adv. Collen Mthembu

Dr. Sipho Ndaba

Selection & Qualifications Criteria

Required Qualifications

Selection Process

Secretariat

The Secretariat

Departments & Functions

Registry & Administration Department

Key Responsibilities:

Staff Structure:

Legal Services Department

Key Responsibilities:

Staff Structure:

Consumer
Redress Stream

Market
Conduct Stream