Equality, Fairness and Justice.
The Competition and Consumer Tribunal is Botswana's independent quasi-judicial authority for market integrity and consumer rights.
Start a Formal Complaint
Submit your matter to the Tribunal for review under the Competition Act and the Consumer Protection Act. We will route your case to the correct stream and guide you through the next steps.
Evidence Requirements
Have receipts, contracts, emails, or screenshots ready to upload with your filing.
Filing Requirements ChecklistConsumer
Redress Stream
For consumers seeking remedies for unfair trade, defective goods, or service failures.
- Small Claims Adjudication
- Supplier Misconduct
- Service Level Breaches
Market
Conduct Stream
For businesses or public-interest complaints about restrictive practices, abuse of dominance, or mergers.
- Restrictive Practices
- Abuse of Dominance
- Merger Interventions
Reporting Categories
Select the specific category that matches your grievance to ensure it is routed to the correct Tribunal division.
Latest Updates
Important announcements and live tribunal activities
CCT/CP/102 Hearing Scheduled
Consumer vs Global Tech case hearing rescheduled for 24 February 2026 at 10:00 AM.
DetailsNew Consumer Rights Framework
Updated e-commerce refund guidelines now in effect for all traders.
Read MoreE-Filing Portal Maintenance
Scheduled maintenance on 22-23 February 2026. Filing services will be unavailable.
Notify MeHearing Calendar Published
March 2026 hearing calendar is now available for public viewing.
View ScheduleCCT/CP/102 Hearing Scheduled
Consumer vs Global Tech case hearing rescheduled for 24 February 2026 at 10:00 AM.
DetailsNew Consumer Rights Framework
Updated e-commerce refund guidelines now in effect for all traders.
Read MoreE-Filing Portal Maintenance
Scheduled maintenance on 22-23 February 2026. Filing services will be unavailable.
Notify MeHearing Calendar Published
March 2026 hearing calendar is now available for public viewing.
View ScheduleMedia and Publications Center
Annual Merger Review Intelligence 2026
Data on market acquisitions and dominance trends.
New Consumer Rights for Digital Commerce
Public notice regarding refund policies and unfair trade.
Quarterly Competition Review - Q1 2026
Highlights of tribunal decisions and market conduct findings.